# Getting Started

Whether you want to match a user's face to the face presented on an identity document or you just want to ensure that the person sitting behing the computer / mobile device is real ID owner and not a bad actor, this section provides solutions to every single one of those issues.

# Requirements

Some of our facial recognition and liveness detection services are only available to certain account types. If you are not sure of what you have access to, contact support@verified.ly for assistance.

  1. Make sure your account is in Production mode: You can verify by signing into your developer dashboard here (opens new window). If it say's Sandbox then you need to request to move to production. alt text

  2. Understand what each service does: You dont want to use the wrong service to try to fight the wrong type of fraud. Every startup needs a different type of security, figure out what works best for your case.


It is highly recommended that you ensure that you do not allow your customers have the option to upload an image. You should always present them with a custom camera view that will allow them capture images of their document or face.

Last Updated: 2/27/2022, 10:10:50 PM